Hosting in the USA

Customer Support


Context Help

If you lose your way inside our Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A context menu will appear. It contains comprehensive information about all the actions that you can carry out on that particular page. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast variety of tutorial videos illustrating how to use our hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you searching for, take a peek at our extensive Frequently Asked Questions database, which includes questions asked by real individuals and provides real solutions. We frequently update our FAQ database with new Q&A's in order to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can contact our great team of tech support engineers available 24-7 and ready to assist you with any query. Each trouble ticket you submit will be replied to within one hour (the average response time being approximately twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 278294

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com