Hosting in the USA

Customer Support

Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is present on each page. A popup will show up. It offers comprehensive info about all the actions that you can carry out on that particular page. Each pop-up menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast selection of how-to videos illustrating how to work with our hosting Control Panel. They're intended for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step educational video clips.


If you can't discover the answer you are looking for, take a look at our extensive FAQ database, which contains questions asked by actual people and offers real solutions. We constantly update our Frequently Asked Questions database with new articles in order to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can get in touch with our excellent team of customer service technicians available 24-7 and eager to assist you with any question. Each support ticket you send will be answered within one hour (the average trouble ticket response time being just 20 minutes), so you will never have to wait a long time to receive an answer to your question.